24/7 Access to a live healthcare provider

FREE visit with coupon code MMHTEAM

For app: enter service key code MMH

What is myVirtualHealthVisit?

The new MMH myVirtualHealthVisit platform offers an easy and convenient way to connect with a live provider as healthcare needs arise. Do you have sick child who needs attention after typical office hours? Are you feeling ill but not able to get away from the office? Now a provider is available to answer your questions 24/7 from wherever you are…in your car, office, or from the comfort of your home. A virtual health visit using your smart phone, tablet or computer eliminates time traveling to the emergency room or urgent care, or waiting for an appointment at a doctor's office.

Get the App here!

ENTER SERVICE KEY CODE: MMH

What kind of care can I receive using myVirtualHealthVisit?

myVirtualHealthVisit allows you to connect with a provider through live video and audio chat. Providers can diagnose, prescribe medication and suggest an in-person appointment, if needed. myVirtualHealthVisit can be used for adults and children who are experiencing common conditions such as:

Bronchitis

Cough & Cold, Fever, Sore Throat, Headache

Earache

Flu & Upper Respiratory Infections

Seasonal Allergies

Joint Pain or Strains

Lower Back Pain

Pink Eye

Rashes and other Minor Skin Problems

Sinus Infection

Vomiting & Diarrhea

Seasonal Allergies

Sinus Infection

Vomiting & Diarrhea

Please go to the Margaret Mary Emergency Room or dial 911 if you are experiencing serious or life threatening conditions, such as chest pain or shortness of breath.

How do I access myVirtualHealthVisit?

The key requirements are a camera-equipped phone, tablet or computer connected to the Internet.

For phone or tablet, you will need to download the app to the device you’ll use for your visit. You can do so by visiting either of the links here:

ENTER SERVICE KEY CODE: MMH

For camera-enabled desktop or laptop computer, get started here.

Once you have downloaded and launched the app or browsed to this page, you’ll need to create an account. This is where you’ll list your symptoms, health information, and insurance coverage, if applicable. This information will be stored in your account for easy reference during future visits.

After your account has been created, you will see a list of available providers. You will be able to browse the providers, their wait times (if any), and select the provider you’d like to see. You’ll talk with this provider about your symptoms, generally for about 10 minutes. Based on your conversation, the provider will give you follow up instructions and if necessary send a prescription to your pharmacy. You will receive a summary of your visit via email. The summary can also be accessed within the app for future reference.

Other Frequently Asked Questions

Each visit is $49. You might have received a coupon code from your doctor’s office, hospital, or employer which you may be able to utilize to reduce the cost for your visit.
You can. As long as you have a phone, desktop, or tablet with video and audio capabilities you’ll be able to see a provider for your virtual visit. We recommend testing what you have available prior to the appointment to make sure everything is working correctly.
Along with your care, your privacy is very important to us. All information you provide when enrolling, including your credit card and personal health details, is secure. Your doctor visit is private and protected and follows HIPAA guidelines for patient safety and confidentiality.
Providers accessible via myVirtualHealthVisit will prescribe medication applicable for your individual diagnosis in accordance with applicable Indiana laws.
myVirtualHealthVisit is staffed by American Well’s Online Care Group clinicians who specialize in urgent care, family practice, emergency medicine, internal medicine or pediatrics. All of the providers are certified and credentialed according to NCQA standards. In the future, you may be able to see your regular doctor or another provider affiliated with Margaret Mary Health.
myVirtualHealthVisit providers are able to treat the majority of common complaints mentioned above, but there are some symptoms where a physical visit will be necessary to complete a diagnosis. There may also be a need for additional tests or follow-up activity best completed in a provider’s office or the hospital. The myVirtualHealthVisit provider will advise as to the most appropriate next steps.